How to find your class, post your paintings, and choose what's next
How do I get to my class?
Tap Login (on a phone, open the ☰ menu first)
Sign in with the email you used when you bought the class
Open My Courses and choose your class
Tap any lesson to open it
I bought a class but can't see it.
You're most likely signed in with a different email. Sign out and sign back in with the email from your confirmation email. If it still isn't showing, email me and I'll sort it out.
My class says "Complete" and the lessons are gray. Can I still watch?
Yes. A green check and gray text only mean a lesson is marked as done. Nothing is locked. Tap the lesson title to open it, and watch it as often as you like during your 2 years of access.
I can't find my confirmation email.
Check your spam or promotions folder. You don't need the email to get in. Just follow the steps above.
Can I watch on my phone or iPad?
Yes. Everything works in your phone or tablet's web browser.
How long can I watch the recordings?
For 2 years from the date you bought the class.
Where are the Zoom links for live classes?
Inside your class, in Class Resources → Zoom Links | Dates and Times.
How do I post my painting?
Scroll to the very bottom of the lesson page, past all the other students' paintings, to find the Comment box. (On a phone, this may take several swipes.)
Click or tap the image icon in the Comment box.
Select Choose image, then find your painting photo on your computer or phone.
Once your image has uploaded, post your comment.
You can change or edit your picture at any time.
Accepted image formats: .jpg and .png
Where do I ask a question?
Leave a comment on the lesson, or join the Q&A in Spaces.
I'm getting a lot of emails about comments. How do I change that?
The classroom can email you when new comments are posted in a lesson. To get fewer, click Get less frequent notifications at the bottom of any of those emails, then choose a daily or weekly summary. You can also turn them off there, but then you may miss it when I reply to you.
What's the difference between your classes?
Live online classes: paint with me in real time on Zoom, with weekly demos and critiques.
Replays: the full recording of a past live class, to work through at your own pace.
Video Tutorials: edited, self-paced lessons, such as the plein air landscape series.
Is this class right for me?
Each class page describes the focus, the level, and the materials you'll need. If you're unsure, email me what you'd like to work on and I'll point you in the right direction.
Can I get feedback on my painting?
Yes. Live classes include critiques. For any other class, you can book an online critique.
What's your refund policy?
See the Refund Policy link at the bottom of this page.
Still stuck?
Email dm@dominiquemedici.com and I'll get back to you.